We are so happy to announce that after three months of closure due to the Coronavirus pandemic, our cafés are now re-open and operating for dine-in again. Whilst we adjust to our new version of 'normal', we have put some safety procedures in place to keep both our teams and guests safe. Our cafés will still operate on a walk-in basis only and we won't be taking any bookings. Find out what we've implemented below:
Tables are set out to provide the current recommended gap between seated customers /groups inside and outside
of the premises.
Where customers are required to queue to access the site, the queuing area is to be marked and distance markers placed on the floor at 2 metre intervals.
Our team will regulate the number of people within the building with a one in , one out rule to be operated when full occupancy capacity is reached.
Signage will be placed at the entrance of the café to advise customers of physical distancing rules within the premises. Where there is more than one point of access, doors will be designated for entry and exit.
The layout of the floor will be adjusted and the number of tables and chairs within the premises reduced to allow for appropriate physical distancing to be achieved.
Signage shall be placed throughout the cafés to maintain a physical gap to current recommended distances between social groups.
Precautions in Place:
Customers will be encouraged to use contactless payments where possible, without disadvantaging older or vulnerable customers.
Physical distancing measures will be in place to permit customers and family groups to physically distance whilst queuing, and whilst inside the premises.
Customers exhibiting symptoms of COVID-19 will be politely asked to leave the premises for the safety of others.
Hand wash stations in public areas and toilet facilities will be stocked with suitable hand soap, hand drying facilities and 60% alcohol hand gel. Hot water will also be available to all hand wash basins 60% alcohol hand sanitising gel stations will be positioned throughout the premises for customers to use.